Replenishments

Replenishments shows all replenishment requests from OMS accounts. View incoming inventory shipments, track their status, and coordinate receiving operations. This is your central hub for managing all inventory that’s coming into your warehouse.

Quick Access

Navigate to Replenishments from the Inventory menu to view all replenishment requests.

Why Use Replenishments?

Centralized View

See all replenishment requests from all OMS accounts in one place. Track what’s coming, what’s arrived, and what’s being processed.

Status Tracking

Monitor the status of each replenishment request. Know what’s in transit, what’s arrived, and what’s ready for receiving.

Account Management

View replenishments by OMS account. See which accounts have pending shipments and coordinate receiving accordingly.

Expected Arrival Dates

Plan warehouse operations based on expected arrival dates. Know when shipments are due to arrive.

Receiving Coordination

Coordinate receiving operations. See which requests are ready for receiving and which are still in transit.

Understanding Replenishment Status

Replenishment requests move through different statuses as they progress from creation to completion:

Status	What It Means
IN-TRANSIT	Inventory is on the way to your warehouse. Shipment has been sent but hasn’t arrived yet.
PROCESSING	Inventory has arrived and is being received. Warehouse staff is processing the shipment.
ARRIVED	Inventory has physically arrived at your warehouse and is ready for receiving.
BUSY	System is processing the request. Wait at least 30 minutes, then click Check Status if it appears.

How to Access Replenishments

1. Navigate to Replenishments

   Go to Inventory → Replenishments.

2. Use Page Actions

   From the page header:

   • Add Replenishment - Opens a popup to create a new replenishment request
   • Archived History - View completed requests
   • All SKUs - Open the full SKU inventory list
   • Missing Replenishment - Opens a popup to report missing replenishments
   • Reallocate - Re-assign backorder inventory (shown only when reallocation module is active)

3. Review the List

   The table shows: No, RepleID (Request ID), PO#, Account, Date_Request, Supplier, Tracking#, Status, Comment, and more.

   • Click RepleID to view details (not clickable when status is BUSY).

4. Sort and Paginate

   Click column headers to sort. Use Records Per Page (10, 20, 50, 100, 200, 500, All Records) and First, Previous, Next, Last to navigate.

Viewing Replenishment Details

1. Click on a Request

   Click the RepleID (Request ID) to open the detail view.

2. Review Master Information

   The master view shows:

   • Request ID
   • Purchase Order number
   • Account (company name)
   • Supplier name
   • Current status
   • Comment
   • Shipping information (BOE, BL Number, Container #)
   • Dates (Date_Request, Expected arrival, Date Arrived)

3. View Request Items

   Scroll down to see all products (SKUs) in this replenishment request. Each line shows:

   • SKU
   • Description
   • Quantity requested
   • Quantity received (if any)
   • Bin assignment (if received)
   • Weight
   • Lot and expiration (if applicable)

4. Access Receiving

   If the request has arrived or is processing, click to start receiving inventory.

Monitoring Status

IN-TRANSIT Requests

When a request shows IN-TRANSIT:

• Inventory is on the way to your warehouse
• Expected arrival date shows when it should arrive
• No receiving actions needed yet
• Monitor for arrival updates

ARRIVED Requests

When a request shows ARRIVED:

• Inventory has physically arrived
• Ready to start receiving process
• Click on the request to begin receiving

PROCESSING Requests

When a request shows PROCESSING:

• Receiving is in progress
• Warehouse staff is processing the shipment
• Some items may be partially received
• Monitor progress until completion

BUSY Status

If a request shows BUSY:

• System is processing the request
• Wait at least 30 minutes
• Click Check Status link if it appears
• Contact support if status doesn’t update

Filtering and Searching

1. Filter by Account

   Use the Account dropdown to show only replenishments for a specific OMS account.

2. Use Basic Search

   Enter keywords in the search box. Click Search (*) to find requests by:

   • Request ID
   • Supplier name
   • Comment
   • PO number
   • BOE, BL number, Container #, Tracking number

3. Choose Search Type

   Select Exact phrase, All words, or Any word before searching.

4. Clear or Expand Search

   Use Reset or Show all to clear filters. Use Search Inside to open an advanced search popup.

Export

Export CSV is available from the detail view. Open a replenishment request and use the export option to download that request’s data.

Coordinating with Receiving

Replenishments works closely with Receiving:

1. Monitor Arrivals

   Check Replenishments regularly to see which requests have arrived.

2. Start Receiving

   When a request shows ARRIVED, click on it to start the receiving process.

3. Track Progress

   As items are received, the status updates to PROCESSING. Monitor until completion.

4. Complete Receiving

   Once all items are received, the request is archived and appears in Archived Replenishments.

Understanding Sync API (Qty pre-sync Column)

The Qty pre-sync column shows a checkbox for Sync API:

• Checked: API sync is enabled. Changes sync automatically with the OMS account.
• Unchecked: Manual sync only. Changes don’t sync automatically.

This setting is controlled by the OMS account and affects how replenishment data updates.

Best Practices

Check Daily

Review Replenishments daily to see what’s arriving and plan receiving operations accordingly.

Monitor Expected Dates

Pay attention to expected arrival dates. Plan warehouse resources based on when shipments are due.

Filter by Account

Use the Account dropdown to focus on replenishments from a specific OMS account.

Track Shipping Info

Keep track of PO numbers, tracking numbers, and container numbers. This helps coordinate with shipping carriers.

Coordinate with Accounts

If multiple OMS accounts have shipments arriving, coordinate receiving to balance workload.

Review Comments

Check the Comment column for notes and procedure information on each request.

Troubleshooting

Request Status Not Updating

Problem: Request status doesn’t change when expected.

Solution:

• Check if the request shows BUSY status
• Wait 30 minutes and click Check Status if available
• Verify the request hasn’t been archived
• Contact support with the Request ID if issues persist

Can’t Find a Request

Problem: A replenishment request doesn’t appear in the list.

Solution:

• Check if Account filter or search criteria might hide it
• Verify the request hasn’t been archived
• Use Search Inside or search by Request ID directly
• Check if you have permissions to view that account’s requests

Expected Arrival Date Passed

Problem: Expected arrival date has passed but request still shows IN-TRANSIT.

Solution:

• Check with the shipping carrier for actual status
• Contact the OMS account to verify shipping details
• Update the expected arrival date if needed
• Mark as ARRIVED when shipment actually arrives

Multiple Requests from Same Account

Problem: Multiple replenishment requests from the same account arriving at once.

Solution:

• Use the Account filter to group by account
• Coordinate receiving to balance workload
• Prioritize based on expected arrival dates
• Process requests in order of arrival

Related Features

• Receiving - Process incoming inventory and update stock counts
• Archived Replenishments - View completed and archived replenishment requests
• Warehouse Overview - View all inventory in your warehouse
• Catalog Management - Manage product catalog and SKU information